Carla de Oliveira is committed to the protection of your personal data.

We care about your privacy and we think it’s important that you always know what information we collect about you in the context of your use of the website and what that information is used for.

In this Privacy Policy, we intend to keep you fully informed about the type, extent and purpose of the collection, storage, use and other processing of your personal data.

Personal data is all information relating to an identified or identifiable natural person. A person is identified when the identity of a specific person can be deduced from the information itself. A person is identifiable when we can make a connection to a specific person using information available to us.

This Privacy Policy applies to this website. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

If you do not agree with our policies and practices, please do not visit our website.

Our Privacy Policy

This Privacy Policy sets out how and why we obtain, store and otherwise process personal data that is collected through our websites.

This Privacy Policy has been written for data subjects located in the EU or European Economic Area Member States and the United Kingdom in accordance with the UK Data Protection Act 2018, Privacy and Electronic Communications Regulations (ED Directive) of 2003 and Regulation (EU) 2016/679 (General Data Protection Regulation) only and does not consider the data protection obligations required by any other data protection regimes.

When do we collect personal data about you?

We collect personal data about you:

When you provide us with your data directly

You can provide us with your personal details when you register for a therapy or complete the contact form.

Cookies on our website

We use “cookies” (access data files) on our Site that store certain personal information to provide a specialized and personalized service, as well as for analysis and tracking purposes. Cookies are small pieces of data (text files) that are sent by the website server to the user’s browser or application and saved on the user’s computer and other devices. With regard to their operation, our cookies distinguish between users’ computers or mobile phones, but do not differentiate between individual users.

You have the right to choose whether cookies are installed or not. You can choose to refuse all cookies, confirm each time a cookie is saved, or allow all cookies by going to [Tools] > [Internet Option] > [Security] > [Custom Setting], or using the Settings or Options function on devices furniture. If you reject cookies or delete our cookies, you may still use our website but may experience reduced functionality.

What personal data we collect

The personal data we collect about you differs depending on the type of interaction you have with Carla de Oliveira when using the website:

If you contact us through the “Contact Us” page, we may collect:

– Name

– Email

– Phone number

– Address

Why we collect your personal data

We use your personal data for the following purposes:

Administrative reasons

– Get in touch with you to resolve any queries or schedule a treatment.

Who has access to your personal data and with whom we share it

In general, your personal data is processed exclusively by us.

The information you provide to us will not result in third-party marketing communications. We will never sell your personal information. In the event of a request from a governmental body such as a data protection regulatory authority or other regulatory authorities with jurisdiction over our activities, we may have to comply with data sharing requests and disclose your personal information.

How we keep your personal data safe

We have put in place physical, organizational and technical measures to ensure that your data is safe and secure and data transmission is encrypted. This process is regularly monitored and tested to ensure that no data is lost or misappropriated.

How long is your personal data stored?

Carla de Oliveira stores your personal data for as long as it is deemed necessary. However, we do our best to delete personal data that is no longer needed about inactive users. If you would like to know what personal data we hold concerning you, and wish to request its deletion, write to us at the following address: hello@carladeoliveira.com.

Our legal basis for processing personal information

In accordance with the General Data Protection Regulation (GDPR), we process your personal data based on the following four reasons:

You have given your consent to the processing of your personal data for one or more specific purposes. For this consent to be valid, it must be freely given (without putting you under any kind of pressure), you must know what you are consenting to so that we can ensure that we give you sufficient information, you must only be asked to consent with a thing at a time and you need to take a positive and affirmative attitude when giving us your consent;

Processing is necessary for the performance of a contract to which the data subject is a party or to carry out steps at the request of the data subject before the conclusion of the contract. For example, we need to collect and store your email address to provide you with our newsletter if you have requested it;

The processing is necessary for the fulfillment of a legal obligation to which the controller is subject;

The processing is necessary for the purposes of the legitimate interests of the controller or third parties, unless such interests are overridden by the interests or fundamental rights and freedoms of the data subject that require the protection of personal data, namely when the data subject is a child.

Carla de Oliveira’s “legitimate interest” includes actions that are directed towards fulfilling our mission and vision or are necessary to effectively deliver our communication to stakeholders and supporters.

When acting on the basis of our legitimate interest, we will always consider the impact our action may have on you. We do not think that any of the activities described above will harm you in any way. However, you have the right to object to our processing of your personal data on this basis and we have set out details on how you can do this in the “Your rights” section.

Your rights

You have a number of rights in relation to the personal data we hold about you, as described below.

To contact us about any of your rights under applicable data protection laws, please use the contact details below. We will endeavor to respond to your request without undue delay and, in any case, within the time limits set out in the applicable data protection law (subject to any extensions to which we are legally entitled). Please note that we may keep a record of your communications to help us resolve any issues you raise.

Right to express objection

This right allows you to object to the processing of your personal data when we do so for one of the following reasons: because it is in our legitimate interest to do so (for more information, see the section on our legal bases for processing above); to enable us to perform a task in the public interest or exercise official authority; send direct marketing materials; or for scientific, historical, research or statistical purposes.

Right to withdraw consent

If we obtain your consent to process your personal data for any activities, you can withdraw that consent at any time and we will no longer use your data for this purpose, unless we believe that an alternative legal basis exists to justify our continued data processing for the purpose. effect, in which case we will inform you of this condition. You may withdraw your consent by contacting us directly using the details provided above or, if provided by us in the context of your engagement with us, via a website link or unsubscribe link in emails or other marketing messages. .

Right to access a copy of your data

You can ask us for a copy of the information we hold about you at any time and ask us to modify, update or delete that information. If we provide you with access to the information we hold about you, we will not charge you for this unless permitted by law. If you request further copies of this information, we may charge you a reasonable administrative cost. Where we are legally authorized to do so, we may refuse your order. If we refuse your request, we will always inform you of the reasons for doing so.

Right to delete

You have the right to request that we “delete” your personal data under certain circumstances. Normally, this right exists when:

The data is no longer required; You have withdrawn your consent for us to use your data and there is no other valid reason for us to continue;

The data was processed illegally; It is necessary for the data to be erased so that we can fulfill our obligations under the law; or

You object to the processing and we cannot demonstrate legitimate grounds for our continued processing.

We will only have the right to refuse to comply with your opt-out request in limited circumstances and we will always let you know the reason for doing so. Upon complying with a valid data deletion request, we will take all reasonable steps to delete the relevant data.

If you have unsubscribed from our communication, we may retain your basic information, such as your name and email address, to ensure that no future communications are sent to you.

Right to restrict processing

You have the right to request that we restrict our processing of your personal data in certain circumstances, for example if you contest the accuracy of the personal data we hold about you or object to our processing your personal data for our legitimate interests. If we have shared your personal data with third parties, we will notify them of the restricted processing unless this is impossible or involves disproportionate effort. We will, of course, notify you before lifting any restrictions on the processing of your personal data.

Right to rectification

You have the right to request rectification of any inaccurate or incomplete personal data we hold about you. If we have shared this personal data with third parties, we will notify them of the rectification unless doing so is impossible or involves disproportionate effort. You may also request details of third parties to whom we have disclosed inaccurate or incomplete personal data. Where we feel it is reasonable for us not to comply with your request, we will explain our reasons for this decision.

Right to data portability

If you wish, you have the right to transfer your personal data between service providers. In effect, this means that you can transfer the details we hold about you to another third party. To enable you to do this, we will provide your data in a commonly used machine-readable format for you to transfer. Alternatively, we can transfer the data directly to you.

Right to complain

You also have the right to complain to the applicable data protection authority. Contact details for EU data protection authorities are available at: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.

In the UK, the data protection authority is the Information Commissioner’s Office. You can contact them in the following ways:

• Fone: 0303 123 1113
• Mail: casework@ico.org.uk
• Post office: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Talk to us about your privacy

You have the right to access your data, edit it, delete it. You also have the right to withdraw your consent to the processing of your data. To do so, contact us at hello@carladeoliveira.com.

You can also contact us by phone: (+39) 339 391 0062.

You should be aware that personal data that you voluntarily include and transmit online through this function will also be processed in accordance with this Privacy Policy.

When is this privacy policy updated

We will only change this Privacy Policy when necessary. If any significant changes are made that could affect how we process, store or use your personal information, we will announce it on social media, make this clear on our website or contact you directly.

Last updated: January 26, 2023.